Realizing that medical visits can be stressful, Will goes the extra mile to be sure passengers feel relaxed and comfortable. As an experienced, non-emergency medical transportation driver, he knew that he needed to start his own transportation service when customers started asking for him by name. Going the extra mile to help passengers relax and feel comfortable is the goal of his business.

Smith Transportation Services envisions continuing the growth of the company as they become known as the safest, most comfortable transportation in Santa Claire County. This will also allow the company to provide employment opportunities for other caring drivers that put the passenger first as well.